Professor of Strategy and Organizational Theory
Professor Joyce has extensive experience teaching executives and consulting for organizations in the United States, Europe, and the Far East. His broad client base includes firms from the high technology, telecommunications, government, and financial services sectors. He has served as the principal consultant in reorganizations of portions of General Electric, Allied-Signal, Upjohn, 3M, ING, Aetna, Citibank, and government agencies, including the Environmental Protection Agency.
He has served as a consultant to General Electric on the Work-Out process, the widely celebrated applied change project. In this role, he designed and implemented the Work-Out process within GE Aerospace, and was responsible for interventions that transformed major aspects of the strategies, structures, and systems within this large global organization. He also worked with General Motors on the GoFast! project which superceded Work-Out as the largest change initiative in business history and resulted in over $1 billion in cost savings.
Professor Joyce’s most recent book is What Really Works: The 4+2 Formula for Sustained Business Success, coauthored with Nitin Nohria and Bruce Roberson (HarperBusiness, 2003). He is the author of several other books, including Megachange (Free Press, 1999), and numerous articles dealing with strategy implementation, organizational design, and cultural change. His articles have appeared in such journals as Academy of Management Journal, Academy of Management Review, Administrative Science Quarterly, Harvard Business Review, Human Resource Management Journal, and Organizational Dynamics. He serves on the editorial board of Organizational Dynamics.
Prior to joining the faculty at Tuck, Professor Joyce was on the faculty of the Wharton School at the University of Pennsylvania, where he was director of doctoral programs in management. He has been a visiting scholar at University of California at Berkeley and Stanford University Center for Organizational Research. He has been appointed to the position of professor of management by the Ministry of Education of Japan, and he teaches regularly both in Japan and in other locations abroad.
Managers have spent too much time guessing at the real causes of financial performance and growth. And guessing wrong. Now we know what really works.
– William F. Joyce