Author(s): Syd Finkelstein

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In Think Again, a follow-up to Why Smart Executives Fail, Professor Finkelstein turns to major strategic decisions to explain why decision-makers sometimes think they're right when they are actually wrong. The book not only documents why things go wrong, but also offers a series of solutions that reduce our vulnerability to falling into the traps that lead to bad decisions.

In light of the challenging business environment we are now facing, the lessons from this book are especially timely.

This download features the introduction as well as Chapter 1, “In the Eye of the Storm.” Telling the story of Matthew Broderick, then director of the Homeland Security Operations Center during Hurricane Katrina in August 2005, it illustrates both the way in which a person’s thinking can be blinded, identifying the difficulty we have in challenging our thoughts so that we can spot and correct errors.

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Read Sydney Finkelstein's bio

Sydney teaches in the following programs: 

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